Here you can find answers to some common questions about Luv-a-Duck and our products.
If you can't find the information or answers you are looking for, please don’t hesitate to contact us.
Why buy Luv-a-Duck?
Luv-a-Duck leads the market with an exceptional range of fresh, frozen, and ready-to-eat specialty duck products. Our selection is unmatched by any other duck brand in Australia.
Where can I find Luv-a-Duck products?
Luv-a-Duck products are available at Coles, Woolworths, IGA, and select Aldi and Costco locations throughout Australia. The range of products offered may vary by store, catering to the unique preferences of each location.
You can also find our range at our Retail Store in Port Melbourne, our address is 228 Ingles St, Port Melbourne VIC 3207.
I can't find my favourite product anymore?
All current Luv-a-Duck products are featured on our website. If you're unable to find your favourite product in stores but see it online, it will be best to search via each separate stockist, as the availability of specific items can vary.
Occasionally, products may be discontinued, a decision that is never taken lightly and is carefully considered. If your preferred product is no longer available, we’re here to help. Feel free to contact us at customercare@luvaduck.com.au, and we’ll suggest similar products that you might enjoy.
Do you sell to wholesalers?
Yes, we supply to many Wholesalers/Distributors. To find out more, visit our foodservice page, or contact our sales team at sales@luvaduck.com.au.
Where do the ducks live and how are they looked after?
Luv-a-Duck are very serious about the welfare of our ducks and to this effect have developed the following industry "best practice policies". Our ducks are housed in large, enclosure like barns that allow natural light and fresh air to flow in and also provides room to move around and for the ducks to socialise.
Trained stock-men take care of the duck's welfare ensuring that they are comfortable, relaxed and that there is always dry and clean litter to walk on. By growing the duck inside they are protected from adverse weather conditions and predators that include foxes, feral cats, crows and magpies. They are also protected from disease transmission from migratory birds which is a serious issue. We believe from experience, the way in which we raise our ducks is the most ethical and appropriate for their welfare in all circumstances.
Where are your farms located?
Our ducks are raised in the the Wimmera region located in western Victoria, Australia. It's known for its vast open landscapes, bundant sunshine, which combined with the fertile soils, ensures optimal conditions for raising ducks, contributing to their health and welfare.
Does Luv-a-Duck produce Foie Gras?
No. It is illegal to produce Foie Gras in Australia. However Luv-a-Duck livers are plump and full of flavour to use as a substitute in any recipe.
What do ducks eat?
Our ducks are fed a wholesome and balanced diet of grains.
There is constant access to fresh water and natural grain with no added hormones or unnatural stimulants or additives, for the ducks to feed from freely.
Are they given hormones?
Absolutely No! Growth hormones and antibiotics have been illegal in the Australian poultry and duck industry for over 50 years. The regulated term "no added hormones" is used as a statement and is not intended to infer that added hormones were ever used.
Our ducks are also antibiotic-free, and if necessary, we use apple cider vinegar as a natural alternative.
What breed of duck is it?
Strictly speaking it is a Luv-a-Duck, duck because it has been bred to produce a high content of lean tender meat in ratio to fat and bone.
To look at it, it is a White Pekin duck.
Is Luv-a-Duck an Australian Business?
Absolutely! Luv-a-Duck is proudly a family-owned and operated Australian business established since 1968. Nestled in the heart of Victoria's Wimmera region, our farms and processing plant are in Nhill and Ballarat, while our corporate head office is located in Melbourne, Australia.